EY’s seven tips for successfully executing growth strategies in Africa
The 2014 EY Africa
Attractiveness Survey shows increased foreign direct investment in the
continent with Africa’s perceived attractiveness improving dramatically
over the past few years. However, Africa is still a challenging and
uncertain place to do business. In its report, EY identifies critical
factors for effective strategy execution based on its own experiences of
expanding and integrating its practice across 33 countries on the
continent.
Here are EY’s seven Ps for successful execution of growth strategies in Africa.
1. Purpose
EY warns that sluggish growth in other markets is not reason enough
to pursue an African growth strategy. The process can be a complex and
challenging task and should not be undertaken lightly. The report
explains that before thinking about the “how” of growing in Africa, it
is critical to first clearly answer “why”.
The report cites the case of multinational teleco Bharti Airtel which
expanded to Africa in 2010, acquiring operations in 17 countries. At
the time, Airtel’s core business in India was maturing and after a
comprehensive global scan, it decided African markets were best suited
to its business model.
British explorer Tullow Oil’s growth strategy is increasingly focused
on Africa where vast tracts of underexplored and high-potential
territory offer immense opportunity. The company has 54 licences
across 15 countries in Africa and an average drilling success rate of
over 70% in the continent, which is more than double the global industry
average.
“[Tullow Oil] is very clear that its competitive advantage is built
on industry-leading exploration capabilities. As a result, it has been
able to go into remote territories that others may not have considered,
and has had the confidence to invest billions of dollars in drilling
activities [in Africa].”
2. Planning
Africa is a vast continent of 54 countries, making it critical to
make well-informed choices about which markets to enter, when and via
which mode. EY explains that most organisations seeing success in Africa
have managed to strike a balance between careful planning and
adaptability to local conditions, as well as being clear on what is
flexible and what is non-negotiable.
The report also notes that a regional shared services centre can be
an important enabler of planning and effective strategic execution. For
instance, pan-African banking conglomerate Ecobank Transnational, which
has operations in more than 30 countries in Africa, has created three IT
hubs and three call centres to ensure brand consistency and common
systems and processes.
3. Portfolio
Despite its potential, Africa is still a risky place to do business
and there is lack of scale in many individual markets. Having a sizable
African portfolio provides critical advantages including reducing the
risk of political or economic instability in any one country affecting
overall earnings.
It can also allow companies an early mover advantage in markets that
are still at an early stage of development and can provide sufficient
scale to make the African portfolio large enough to matter.
“We can guarantee that there will be volatility, uncertainty and many
challenges, perhaps even failures. So it is important to balance risk
across a number of different markets.”
Tullow Oil drills more wells in Africa than any other oil company. EY shows that in Uganda alone Tullow has drilled more than 50 wells since 2006.
“This is partly what has enabled Tullow Oil to make by far the most new oil discoveries
in Africa in recent years. Having sufficient projects at later stages
of development also means that these can be monetised to fund ongoing
exploration. For example, production in Ghana will
generate ongoing revenue for reinvestment, while the sale of a share of
its rights in Uganda (preproduction) provided an immediate US$2.9bn
capital boost.”
4. People
People are key to the execution of strategies, yet for many companies
expanding to Africa a shortage of skills is a major stumbling block,
particularly in specialised technical fields.
Ironically, the continent has an abundance of latent talent. EY
advises that finding, training, retaining and supporting good people, in
particular local staff, is critical for organisations operating in
Africa.
The report cites the case of mail and logistics services group DHL
which has tapped into Africa’s enormous human potential by developing
the skills of its people across the continent. It also describes
American multinational technology corporation IBM’s strategy of using
expatriates to accelerate the process of embedding its values and
culture as it enters new countries and hires new staff.
Multinational conglomerate General Electric is seeking to create a
critical mass of African leaders across its Africa business through its
Early Career Development Program (ECDP). The ECDP is a 12-month
leadership programme designed to give recent university graduates
challenging work assignments, training and leadership experience. So far
150 Africans have participated in the ECDP.
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