5 Key Ingredients for Corporate Innovation
By Avner Mor,Founder and CEO of Dyadic
Every enterprise needs to innovate in order to survive. But as they
grow larger, new ideas and agile processes tend to find less expression.
In order to capitalize on innovation opportunities, enterprises need to
leverage their available assets quickly and effectively. Doing so calls
for senior management to take responsibility for being
transformation-oriented and enabling the conditions that allow
innovation leaders to thrive.
Here are five crucial ingredients
that senior management should use to help their innovation projects
succeed. When implemented together, these five ingredients can combine
to promote valuable corporate innovation, in spite of the conditions
that work against the success of innovation leaders within most large
enterprises.
1. Frees innovation leaders from typical requirements.
While
strategic planning meetings, comprehensive market research, detailed
product roadmaps, quarterly forecasts and the infamous three-year
business plan all have their place in the corporate world, these
activities and the related key performance indicators (KPI), can
severely limit innovation.
Senior management should free their
innovation leaders from many business-as-usual requirements and allow
them to form their own methodologies, better suited to rapid idea
implementation and iteration. By definition, innovative ideas don’t yet
know exactly what the product or market will look like half-a-year
later, never mind three years down the road.
2. Reward risk and don’t punish mistakes.
Paving
the way for internal innovation to generate successful commercial
products and sustainable revenues is all about small steps,
experimentation and iteration. Each experiment provides new insights on
the most valuable product features or the right way to go to market.
Each experiment faces uncertainty and embodies risk. The only people not
making mistakes are the ones not taking any risks.
Large
enterprises tend to be intolerant of mistakes. Promoting innovation
means allowing innovation leaders to experiment, take chances and, yes,
make mistakes. When innovating, mistakes are not failures -- they are
important sources of information of how to improve. Corporate management
must accommodate failure among innovators and perhaps even reward it.
In the long run, this is really the only path to successfully building
innovation programs into sustainable new lines of business.
3. Support and protect from the inside.
Make
sure that innovation leaders are relatively fearless and resilient
people who know how to get things done (even when there is no consensus
and others may get upset), and match the innovation program leader with
an executive-level sponsor who can run interference and smooth things
over with others -- those making alliances, striving for consensus and
trying hard to please their bosses and others in the organization.
This
executive sponsor should have the power to protect the innovation
leader by providing the innovation program with a seal of "corporate
importance," establishing an "island of freedom"and attempting to
mitigate conflicts before they arise.
4. Unlock access to enterprise assets.
Enterprises
have assets that no startup can match, including extensive man-years of
accumulated know-how, technologies, brands, relationships and
routes-to-market. This intellectual property is a gold mine for
corporate innovation programs.
Unfortunately, established
enterprise assets tend to be compartmentalized, sometimes with competing
owners looking out for their own turf and hesitant to freely share with
other units in the organization. This can be a major obstacle to
successful innovation programs.
Enterprises
are not democracies; senior management must play an important role in
balancing the legitimate needs of the asset owners and those of the
innovation leaders. They must convey to all relevant managers the
priority being given to innovation programs and even provide for
loopholes that allow innovation leaders to circumvent certain
bureaucracies that would otherwise hinder their access to key assets.
5. Quickly pave the way to customers.
Innovation
leaders must strive to quickly get their first customers, who will
provide unparalleled value -- product feedback, business model
validation and initial revenue.
However, access to the
enterprise’s existing customers is frequently blocked by the sales
force. Sales teams are struggling to achieve their own quotas, with a
focus on short-term results that may seem threatened by others trying to
sell to their customers.
Again, senior management is the
solution. Beyond stressing the importance of cooperation, management may
even consider partially linking sales commissions to the innovation
program’s revenue KPIs.
Commentaires
Enregistrer un commentaire